Teloz

Teloz offers an AI-driven cloud contact center solution designed to enhance customer communication across various channels. Featuring robust call center management tools, Teloz enables both inbound and outbound operations through automatic call distributors and optimized dialing capabilities.

Users benefit from seamless integration with CRM systems, facilitating customer journey management and omnichannel support via chat and voice interactions. The platform’s advanced virtual agent provides self-service options, while AI technologies assist agents in real-time, improving response times.

Additionally, Teloz supports mobile and video contact center functionalities, ensuring remote teams can maintain productivity and engagement. Perfect for enterprises and SMBs in industries like healthcare, banking, and e-commerce, Teloz enhances operational efficiency and customer satisfaction through unified communication channels.