ChatIQ

Chatiq AI offers a comprehensive chat and knowledge base system designed for automated customer support. This tool streamlines the support ticketing process by utilizing AI to interpret customer inquiries and prioritize tickets based on company data. With features such as real-time responses, Chatiq AI helps businesses maintain operational efficiency 24/7.

It incorporates a custom memory function, allowing it to learn from previous conversations and improve response accuracy over time. Users can create a cohesive brand experience by customizing the chatbot’s appearance with logos and branding colors. Additionally, Chatiq AI includes advanced analytics to track customer service performance, ensuring teams can monitor resolution times and optimize strategies.