Usercall

UserCall is an AI tool designed to enhance user research by providing automated voice interviews that yield detailed insights into customer perceptions and behaviors. This platform enables users to gather qualitative data through AI-moderated, 1,1 interviews that prioritize actionable feedback over standard survey responses.

The tool streamlines the user research process by automating scheduling and logistics, allowing for efficient participation from diverse user segments. UserCall’s AI interviewers are configured using expert user experience research methodologies, ensuring relevant follow-up questions to elicit deeper responses.

By leveraging continuous feedback and multi-language support, teams can run extensive research across 32+ languages. As a result, organizations gain clarity on key user sentiments, enhance customer satisfaction metrics, and achieve a more profound understanding of user needs in real-time, all while saving valuable time and resources.